FAQ

Still not sure who we are? Check through some frequently asked questions and if you’re still curious send us a message.

Our furniture comes straight from the manufacturer to ensure you the best competitive edge on the market.

Our teak furniture is made from 100% Solid Teak Wood which was made from “kiln dried” lumber. Our “kiln dried” lumber is from 100% genuine plantation teak forests that are well managed, credibly certified from Brazil, Costa Rica, South America, and Burma. We choose the timber that has older age (above 30 years old) to ensure the wood is more durable and give the beautiful yellow color. We also carefully select the wood well to get the uniform color for each of the furniture . With more than 20 years of experience in manufacturing teak wood, we know how to make the furniture has the smooth, the most finely sanded finish in the market. For a closer look, please come and enjoy yourselves in our showrooms to feel how high end the teak can make a difference toy our life.

We also work with you one by one to ensure you get what you need. We believe that customer satisfaction is our priority. Therefore, we ensure customers to feel above satisfied with your orders.

With over 20 years of exporting Teak Furniture to Europe, one of the conservative market about deforestation, our manufacture only sources the Teak wood from well managed, credibly Teak forests from Brazil, Costa Rice, South America, and Burma.

Our factory, Hiep Long Fine Furniture Co, is one of the first manufactures has the FSC chain of custody (CoC). According to Forest Stewardship Council, “FSC chain of custody (CoC) tracks FSC certified material through the production process – from the forest to the customer, including all successive stages of processing, transformation, manufacturing and distribution. “Therefore, we are proud to say that our teak wood is from genuine plantation teak forests.

  • Teak is very easy to maintain. It takes little to no effort in caring for this wood. The wood has the natural beauty of long lasting life.
  • Our teak furniture do not need to be covered or stored every time it rains or snows.
  • If left outdoors untreated, they will turn into a silvery grey which some people like.
  • To maintain the original color, applications of teak protector or sealer are needed.
  • If you need detail information on maintenance please contact us, our team will guide you in detail.
The Teak Furniture comes from the factory “kiln dried” and ready for assembly. The oil inside the wood itself can be enough to protect and polish the furniture. Therefore, we leave the furniture untreated other wise stated since alot of customers prefer it that way.

Using Tea oils will darken the complexion of the wood giving it a dark rich luster that some people like when used both indoors and outdoors.

Without Teak oil or Teak protector, the Teak Furniture will turn into silvery grey after a year left outdoor. However, customers can choose to have Teak oil or not.

We do want to mention that we do not recommend oiling your furniture! Oiling your teak furniture creates a maintenance schedule and also allows mildew and mod to grow very, very quickly on your furniture. In additions, Teak oil will become splotchy after being exposed to the rain. For more details about Teak care, please contact us, our team will guide you in detail.

  • Brush off loose dirt.
  • Hose down.
  • Prepare a cleaning mixture of water and mild, natural soap (no detergents).
  • Use a soft bristle brush to clean.
  • Allow soap to soak in.
  • Rinse thoroughly.
  • Air dry.

STUBBORN STAINS┬á– If stubborn stains persist, you can use a diluted chlorine bleach/soap mixture for spot cleaning of mildew, roof run-off and other similar stains.

Prepare a special cleaning mixture:

  • Four ounces (half cup) of chlorine bleach
  • Two ounces (one-fourth cup) of natural soap (no detergents)
  • One gallon of water
  • Clean with soft bristle brush
  • Allow mixture to soak for up to 20 minutes
  • Rinse thoroughly
  • Air dry.
  • Repeat if necessary

PREVENTION – One of the best ways to keep Textilene┬« fabrics looking good and to delay the need for deep or vigorous cleanings is to hose the fabric off on a monthly basis with clear water. This practice will help eliminate the need for more frequent vigorous cleanings. In most environments, a thorough cleaning will be needed every two to three years. These fabrics can be cleaned while still on a frame or they can be removed for cleaning.

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